Inkie Terms and Conditions

Last updated: September 2026

Introduction

These terms and conditions govern your use of the Inkie website and services; by using our website and services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our services.

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Subscriptions & Platform

Inkie operates as a subscription-based platform. By signing up, you agree to pay the applicable subscription fee in advance on a monthly or annual basis, depending on the plan you select.

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. Cancellation takes effect at the end of the current billing period; you will retain access to the platform until that date.

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Free trials, where offered, are available to new users only. At the end of a free trial, your subscription will automatically convert to a paid plan unless cancelled beforehand.

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If your subscription lapses or is cancelled, your account will be suspended and scheduled content will no longer be published. Inkie is not liable for any missed publications resulting from a lapsed subscription.

Upon cancellation, your account data and content will be retained for 30 days, during which you may log in to retrieve anything you need. After this period, your data will be permanently deleted. You will receive an email notification at the point of cancellation confirming this timeline. Payment and billing records will be retained for 6 years in accordance with UK law.

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Inkie reviews its subscription pricing annually. Any changes to pricing will take effect from 1st April each year, and users will be notified by email at least 30 days in advance. Continued use of the platform after a price change takes effect constitutes acceptance of the new pricing.

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Licensing of Content

All content produced by Inkie for a client is licensed to that client for any and all commercial or non-commercial purposes. All content remains the intellectual property of Inkie until the client's payment has been completed, after which the client has full ownership rights.

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Third-Party Integrations

Inkie allows you to connect third-party accounts, including social media platforms such as TikTok, Facebook, and Instagram, and website platforms such as Wix and WordPress. By connecting a third-party account, you grant Inkie permission to publish content to that account on your behalf.

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Third-party accounts are connected using secure authorisation (OAuth). Inkie never sees, requests, or stores your passwords for any connected platform. Access is granted via a secure token issued by the third-party platform, which you can revoke at any time.

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You are responsible for ensuring that any content published via Inkie complies with the terms, community guidelines, and policies of the relevant third-party platform. Inkie is not liable for any content that is removed, rejected, or penalised by a third-party platform, or for any suspension or termination of your account on that platform.

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Inkie will only access the permissions necessary to perform the publishing function. You can revoke Inkie's access to any connected account at any time, either within the Inkie platform or directly through the third-party platform's settings. Revoking access will prevent Inkie from publishing future content to that account.

Inkie is not responsible for any changes made by third-party platforms to their APIs or policies that may affect the availability or functionality of integrations. We will endeavour to maintain integrations where possible but cannot guarantee uninterrupted service.

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Data Handling & Privacy

Inkie is committed to handling your data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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When you connect a third-party account, Inkie accesses only the data necessary to perform its publishing function. This may include your profile information (such as display name and account ID) and the ability to post content on your behalf. We do not access, store, or share any data beyond what is required for this purpose.

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Any content you create or approve within the Inkie platform is stored securely on servers located in the United Kingdom. We do not sell your data to third parties or use it for advertising purposes.

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For full details of what data we collect, how it is used, and your rights under UK GDPR (including the right to access, correct, or delete your data), please refer to our full Privacy Policy at inkie.ink/privacy-policy.

If you have any concerns about how your data is handled, please contact us at hello@inkie.ink.

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Linkie Pages, Enquiries and Subscriber Lists

Where your subscription includes a Linkie page (a microsite hosted by Inkie for your business), visitors to that page may send you an enquiry through its contact form and, where you have enabled it, may tick a box agreeing to receive marketing from you. Inkie stores those enquiries and that marketing consent on your behalf. This section explains how that works and who is responsible for what.

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Your role and ours. For the personal data of visitors who contact you or join your list through your Linkie page, you are the data controller and Inkie is your data processor under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your acceptance of these terms is your written instruction to us to process that data as described here. We will not use it for any other purpose, and we will never contact your subscribers ourselves or sell or share the list.

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What we store. For each enquiry: the details the visitor entered on the form and the time it was sent. For each marketing consent: the visitor's name and email address, the date and time they ticked the box, and the exact wording they agreed to. The consent wording is set by Inkie and is the same for every Linkie page; you cannot edit it.

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What you can do with it. You can view your subscriber list in your Inkie dashboard, export it as a CSV file, and remove individual entries. Inkie does not send marketing emails or messages to your subscribers for you. Once you export the list you are responsible for it, including keeping it up to date if someone later withdraws consent.

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Your obligations as the sender. When you use the list you must comply with UK GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR). In particular you must only send marketing the visitor agreed to, include a clear way to unsubscribe in every message, honour unsubscribe requests promptly, and tell visitors how you use their data in your own privacy notice. If a subscriber withdraws consent or asks to be removed, you must remove them from any copy of the list you hold.

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Removal and rights requests. If you remove a subscriber in your dashboard, or a subscriber contacts Inkie directly, we suppress that entry so it no longer appears in your list or exports. We keep a minimal record that the consent was given and withdrawn so that both of us can show what happened if asked. If a visitor sends us an access, correction or erasure request about data we hold for you, we will tell you within five working days and help you respond.

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Our obligations as your processor. We will: process the data only on your documented instructions (these terms and your actions in the dashboard); make sure anyone at Inkie who can access it is bound by confidentiality; protect it with appropriate technical and organisational security measures, including storage on servers located in the United Kingdom; use only the sub-processors listed in our Privacy Policy, who are bound by equivalent written terms, and notify you before adding or replacing one so you can object; help you meet your own obligations on security, breach notification and data protection impact assessments where relevant; tell you without undue delay if we become aware of a personal data breach affecting your data; give you the information you reasonably need to show that these obligations are being met; and not transfer the data outside the United Kingdom without appropriate safeguards.

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When you leave. On cancellation or account closure, your enquiries and subscriber list are treated like the rest of your account data: available for export for 30 days, then permanently deleted, except for the minimal suppression record described above and anything we are legally required to keep.

Not included. Sending marketing from within Inkie, importing existing lists, double opt-in and integrations with email marketing tools are not part of this service. If we add any of them we will update these terms first.

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Not included. Sending marketing from within Inkie, importing existing lists, double opt-in and integrations with email marketing tools are not part of this service. If we add any of them we will update these terms first.

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User Responsibilities

By using the Inkie platform, you agree to use it lawfully and in accordance with these terms. You are responsible for all content published via your account, whether created by you or generated by Inkie on your behalf.

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You must ensure that any content published through Inkie does not:

• Infringe the intellectual property rights of any third party

• Contain defamatory, offensive, or unlawful material

• Violate the terms or community guidelines of any connected platform

• Be used for spam, misleading advertising, or any other deceptive purpose

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You are responsible for maintaining the security of your Inkie account. You should not share your login credentials with anyone and should notify us immediately at hello@inkie.ink if you suspect unauthorised access to your account.

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Inkie reserves the right to suspend or terminate your account if we reasonably believe these responsibilities are not being met, without prejudice to any other rights or remedies available to us.

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Payments

All services provided by Inkie are to be paid for in advance. Content will be delivered to the client within the agreed-upon timeline following confirmation of payment.

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Payments are non-refundable unless otherwise specified or agreed upon.

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Revisions

Clients are entitled to a specified number of revisions as per the package they have chosen. Additional revisions may be subject to additional charges.

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Limitations & Liabilities

Inkie is not responsible for any direct or indirect loss or damage incurred by the client due to the use of content provided. While we make every effort to ensure the accuracy and reliability of our services, Inkie does not guarantee the accuracy or completeness of any information provided.

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Inkie is not liable for any actions taken by third-party platforms in relation to content published via our integrations, including but not limited to content removal, account suspension, or changes to platform policies. Users accept that their use of connected platforms is subject to those platforms' own terms and conditions.

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Termination

Inkie reserves the right to terminate services for any client without prior notice if these terms are not adhered to.

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Governing Law

These terms and conditions will be governed by and construed in accordance with the laws of the United Kingdom, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

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Changes to Terms

Inkie reserves the right to modify these terms and conditions at any time. For minor changes, updates will be effective immediately upon posting to the website. For any material changes, we will notify you by email at least 30 days before they take effect. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

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Contact

For any queries or clarifications related to these terms and conditions, clients are advised to contact Inkie through the provided contact channels on the website or by emailing hello@inkie.ink.